Frequently Asked Questions
Everything you need to know about our premium fabrics and home textiles.
How do I order fabric samples before committing to a larger purchase?
We offer a convenient sample service. Simply navigate to the product page of your choice and click 'Order Sample' to have a small swatch delivered to your door for a nominal fee.
What are your standard shipping times and costs?
Standard delivery typically takes 3-5 working days. Shipping is calculated at checkout based on the weight of your order, though we offer free delivery on orders over a certain threshold.
Can I return fabric if it has already been cut?
As fabric is cut to your specific length requirements, we cannot accept returns unless the item is faulty. We strongly recommend ordering samples before placing a large order.
Are the colors on the website an exact match to the real fabric?
While we strive for color accuracy, screen settings and resolutions can vary. For an exact color match for your home project, we recommend ordering a sample swatch first.
Do you offer wholesale discounts for large bulk orders?
Yes, we provide competitive pricing for trade and bulk purchases. Please contact our customer support team with your requirements for a personalized quote.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.